Private customers are also comprehensively supported by iTS Kanal Services AG. We find a solution for all problems in and around the house. Philipp Ammann turned to us for a pipe renovation or pipe cleaning.
Problem
A private customer working in communications for a sports store approached iTS Kanal Services AG with a pipe issue. The initial question was whether a comprehensive renovation would be necessary.
Solution
After a comprehensive and solution-oriented consultation, the situation was analyzed in close coordination with an SBU engineer and iTS. The result: extensive renovation was not necessary. Instead, the decision was made to clean the pipe in a targeted manner.
Satisfaction
The customer benefited from consultation that was clearly oriented towards actual needs and did not sell unnecessary services.
Benefits
- Avoiding unnecessary rehabilitation costs
- Transparent, honest, and peer-to-peer consultation
- Sustainable solution through targeted cleaning
- Strengthening trust and customer satisfaction
